Contact us

Many questions about orders, shipping and returns are answered in our Help Center. Returning something within the EU? Use our returns portal.

Otherwise, write to us using the form or at service@andustrialkonzept.com. We usually reply within 48 hours on business days. We don't offer customer service via social media.

Press and submissions

Editors and journalists, as well as studios and designers who would like to present their work, can reach us at press@andustrialkonzept.com. Images via Google Drive or Dropbox, please.

Brands and partnerships

Brands and companies who would like to work with us can reach us at contact@andustrialkonzept.com. Please include a few words about your company and your idea.

What can we help with?

Order status Change or cancel Damaged or missing Return Invoice or payment Question before buying Trade & projects Something else

Have photos of the damage and the outer box? Email them with your order number to service@andustrialkonzept.com, then you don't need this form. Without photos, just write here.

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